Terms and Conditions

Last updated: January 2024

1. Agreement to Terms

By accessing and using Chikit360's pharmacy management system and related services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our services.

2. Service Description

Chikit360 provides a comprehensive pharmacy management system that includes:

  • Inventory management
  • Prescription processing
  • Patient records management
  • Billing and invoicing
  • Reporting and analytics
  • Cloud backup services

3. User Responsibilities

3.1 Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Ensure proper access controls within your organization

3.2 Legal Compliance

  • Comply with all applicable pharmacy and healthcare regulations
  • Maintain required licenses and permits
  • Protect patient privacy and confidentiality

4. Subscription Terms

4.1 Payment Terms

  • Subscription fees are billed monthly/annually as per chosen plan
  • Payment is required in advance for the subscription period
  • All fees are non-refundable unless otherwise specified

4.2 Subscription Changes

  • You may upgrade your subscription at any time
  • Downgrade requests will take effect in the next billing cycle
  • We reserve the right to modify pricing with 30 days notice

5. Data Usage and Storage

  • We provide secure cloud storage for your data
  • Regular backups are performed to prevent data loss
  • You retain ownership of all your data
  • Data export options are available upon request

6. Service Availability and Support

  • We strive for 99.9% uptime
  • Technical support is available during business hours
  • Scheduled maintenance will be announced in advance
  • Emergency support is available 24/7 for critical issues

7. Liability and Disclaimers

Chikit360 provides the service "as is" and:

  • Is not liable for any damages arising from service use
  • Does not guarantee error-free or uninterrupted service
  • Is not responsible for decisions made using our analytics
  • Recommends maintaining offline backups of critical data

8. Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason, including:

  • Violation of these Terms
  • Non-payment of fees
  • Illegal or unauthorized use
  • Request by law enforcement or government agencies

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service.

10. Contact Information

For any questions about these Terms, please contact us at:

  • Email: info@thundergits.com
  • Phone: +91-7765979725
  • Address: Sector 85, Bata Chowk, Faridabad, Haryana, India, 121002