1. Introduction
At Chikit360, we take your privacy seriously. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you use our pharmacy management system and related
services.
2. Definitions & Scope
For clarity throughout this policy:
- Personal Data: Any information that relates to an identified or identifiable
individual.
- Service Providers: Third-party vendors engaged to perform functions on our
behalf.
- PHI (Protected Health Information): Health-related data protected under HIPAA.
3. Information We Collect
3.1 Personal Information
- Name and contact information
- Pharmacy license and registration details
- Business address and contact details
- Payment information
3.2 Patient Data
- Patient prescription information
- Medical history and medication records
- Insurance information
- Contact details
3.3 Usage Data
- System access logs
- Usage patterns and statistics
- Technical information about your device and connection
4. Cookie and Tracking Policy
We use cookies and similar technologies to enhance your experience. This includes:
- Remembering login preferences
- Analyzing site usage to improve performance
- Providing personalized content
You can manage cookie preferences through your browser settings or in-app permissions.
5. How We Use Your Information
- To provide and maintain our pharmacy management services
- To process transactions and manage inventory
- To comply with healthcare regulations and requirements
- To improve our services and user experience
- To communicate with you about updates and services
- To protect against fraud and unauthorized access
6. Third-Party Data Sharing
We may share your data with trusted service providers and partners strictly for business and
regulatory purposes. We ensure all third parties adhere to data protection and confidentiality
obligations.
7. Data Retention Policy
We retain data only as long as necessary:
- User data: Retained for the duration of your account and in accordance with
legal requirements.
- Medicine and transaction data: Retained based on applicable health and
financial record laws.
Data is securely deleted or anonymized once it is no longer needed.
8. International Data Transfers
Your data may be processed or stored in jurisdictions outside your location. We use standard
contractual clauses and other safeguards to ensure your data remains protected under applicable
privacy laws.
9. Mobile App Permissions
Our mobile applications may request access to certain device features:
- Storage: To save prescription and report files
- Location: For geotagging pharmacy branches (optional)
- Camera: To scan prescriptions or QR codes
Permissions are requested only as needed and can be managed via your device settings.
10. HIPAA Compliance
As a pharmacy management system, we are committed to maintaining HIPAA compliance and protecting
patient health information (PHI). We implement all required safeguards and regularly update our
systems to maintain compliance.
11. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (where applicable)
- Opt-out of marketing communications
- Request a copy of your data in portable format
- Withdraw consent for specific data uses
- Lodge a complaint with a data protection authority
12. Data Security & Risk Disclaimer
We implement robust technical and organizational security measures, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Secure data centers and backup systems
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot
guarantee absolute security and urge users to take personal precautions.
13. Grievance Redressal Mechanism
If you have any privacy concerns or complaints, you can reach our Data Protection Officer:
- Name: [Grievance Officer's Name]
- Email: grievance@chikit360.com
- Phone: [Grievance Officer's Contact Number]
- Address: [Registered Address]
We aim to resolve all grievances within 30 business days of receipt.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be notified to you
via:
- Email (if provided)
- In-app notifications or banners
- Website update notices
Please review this policy periodically. Last updated: [Insert Date]
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@thundergits.com
- Phone: +91-7765979725
- Address: Sector 85, Bata Chowk, Faridabad, Haryana, India, 121002